Policy

Clear product and order rules.

Order policy

Products are sold according to the selected model, finish, width and notes. Final dimensions, wall conditions and installation requirements are confirmed before payment completion.

Delivery instructions

Delivery access must be clear. Please confirm elevator size, stairs, floor number and receiving contact. Wall fixing, plumbing and electrical changes are separate from product delivery unless agreed before order confirmation.

Customization

Each product page shows only the available finish and surface options for that product. Custom requests outside those options can be reviewed manually.

Payments

Checkout supports order confirmation requests and optional online payment when Paymob is enabled from the admin panel.